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FAQs

Are you trusted? How do I know if my private information is secure with you?

Absolutely! Yes, we are verified and trusted. We accept credit cards, PayPal, Apple Pay, etc. Also, we have a GUARANTEED safe check out. Our customer service makes refunds and other inquiries simple and hassle free, we want to ensure your purchase is amazing. When shopping with us all your information is secure. We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will only be used one-time-only upon purchasing of your product. Then your credit card information will be purged. In fact, we only see the last 4 digits of your credit card. 

How do I track my package?

We provide our customers with a tracking number after their purchase has been processed which can be tracked through our website. Please note that it can take 3-7 days for the tracking information to be updated.

I did not get a tracking number, what do I do?

Once your order has been processed, you will receive a shipping confirmation email with you a tracking number (typically within 3-4 days of your purchase). If you do not get a tracking number after 6 days of your order you can simply request yours through our contact form or via email (getsupport@deepdiscounteddeals.co) and we will gladly you provide you with one. 

What are the perks of Priority Processing?

For customers who chose to buy with Priority Processing, your product will be processed faster than usual orders. This means it gets processed and ships to you faster than orders that do not have Priority Processing.

Where are your products from?

Our fulfillment centers are located around the world. To keep a diverse group of products you will love, we go far and wide and look across the globe for talented designers to provide the best quality products so depending on what product you order, and where that designer/distributor is located, will determine where your product ships out from. We work with businesses in the US, UK, Canada, China, and Australia primarily. 

When will I receive my shipment?

As you discovered, we provide incredible discounts and, by doing so, we have unprecedented demand and order volume. Depending on the product and the sale, shipping normally ranges between a few days to 1-3 weeks to ship to the United States, Canada, Australia and United Kingdom.

How do I cancel my order?

Cancellations are only accepted for full-priced items within 60 minutes after an order is placed. If you have to cancel your order for full-priced items for any reason within the given timeframe please reach out to us immediately at getsupport@deepdiscounteddeals.co. We process and ship orders as quickly as possible so cancellations are time sensitive.

Can I get a refund if I don't like the product?

Yes, you may be able to if you added a money back guarantee to your order. No you can't. Please refer to our refund policy here.

Can I return my order if it is in-transit?

A return or refund cannot be provided once your order is shipped and a tracking number is assigned.

Discounts

Coupons can not be combined with any other offers. Coupons can not be used more then once for same product.

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